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How can I place an order? TOP
ONLINE
Simply add your desired items to the cart and process payment thru Paypal.
BY MAIL
You may send us your written order by mail. Please include your name, shipping & billing address, telephone number, email address, quantity, description & price of items, and shipping costs.
Please note that items will be available to ship after payment has been received and cleared. Online ~ virtually immediately. By Mail ~ 7-10 days.
What forms of payment do you accept? TOP
For Orders Placed Online
Paypal is our preferred processor ~ with which you can use a credit card, echeck and direct pay.
For Orders Placed by Mail
Money Orders & Business/Personal Checks ~ Please make payable to Sweet Pea's Hair Clips. What is your shipping policy? TOP
United States and Canadian shipping costs will be reflected at time of checkout based on your shipping address. All orders are shipped via USPS First Class Mail, which usually takes 5-9 days, unless otherwise requested. The US Post Office makes no guarantee of delivery or tracking service. You can reduce potential mailing issues by choosing Priority, Express or Overnight services.
All orders for stocked products received during the week will generally be shipped within a day or two. Weekend orders will ship the following Monday.
Please allow an additional day before and after a holiday. Orders placed in November and December are strongly suggested to add the expedited delivery service!
International customers please contact us for delivery options and costs prior to placing order.
What is your return policy? TOP
Any clip that you are not satisfied with, please contact us immediatly. Any accessory may be returned but we do ask that is was unused and in the same condition as received. Your product purchase amount will be 100% refunded upon receipt of returned product. Please note that we cannot refund shipping & handling costs. We're sorry but custom orders cannot be returned.
Do you have safety tips using your products? TOP
YES!!!
* Please exercise caution when using on children under the age of 3.
* Some styles have small embellishments that could pose a choking hazard if removed.
* Always check for loose ribbon or embellishments and repair problem area before use. Accessories are sewn and/or glued but areas can loosen with rugged use.
* Clippies are metal, 2" L x 1/2" W, although we use a non-toxic glue we highly suggest NOT allowing children to place in mouth at any time.
* Do not leave hair accessory on an unattended child of any age. Always remove accessory at naptime, bedtime, carseat & anytime child is out of sight or reach of an adult. Do you guarantee your accessories? TOP
We stand behind our products 100%. If you have any issues with your purchase please contact us immediately, we will do our best to make you a happy customer!
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